Gaming Is Entertainment — Keep It That Way
At eh88, we believe that online gambling should be an enjoyable leisure activity — not a source of stress, financial pressure, or personal harm. Whether you're spinning the slots, playing live baccarat, or betting on a PBA game, the goal is to have fun within your means.
Responsible gaming isn't just a legal checkbox for us. The team behind eh88 built this platform for Filipino players and Filipino communities — and that means caring about what happens when the game session ends. If gambling ever stops feeling like fun, it's time to use the tools available to you.
This page is for every eh88 player — not just those who think they have a problem. Reading it, knowing your limits, and understanding your options is part of being a smart, informed player. Maging maingat. Play smart.
Gambling Is Not a Way to Make Money
- Never gamble with money you cannot afford to lose
- Never chase losses — stop and take a break instead
- Never borrow money to fund gambling activities
- Never use gambling as a way to solve financial problems
- Never gamble when you're stressed, upset, or under the influence
- Always set a budget before you start — and stick to it
Strict 21+ Age Policy
Participation in all gambling activities at eh88 is strictly restricted to adults aged 21 years and above. This is consistent with the age restriction applicable to casino-style gambling in the Philippines. By registering, you confirm that you are 21 or older.
Age Verification
We may request government-issued Philippine ID (PhilSys, UMID, driver's licence, or passport) to verify your age before processing withdrawals.
Underage Account Closure
Any account found to belong to a person under 21 will be immediately suspended and all deposits refunded. Gambling by minors is illegal and will be reported.
Protect Young Ones at Home
If you share a device with family members under 21, please use device-level parental controls and never share your eh88 login credentials.
Responsible Gaming Tools Available on eh88
All tools are available directly from your eh88 account settings. No need to contact support to set most limits — you can do it yourself, anytime.
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your eh88 account. Limits take effect immediately when reduced. Increases are subject to a cooling-off period to prevent impulsive decisions.
Loss Limits
Cap the maximum amount you can lose over a defined period. Once your loss limit is reached, your account is automatically restricted from further wagering until the limit period resets. This prevents emotional chasing of losses.
Session Time Reminders
Set a reminder to notify you after a specified duration of continuous play. Time can pass quickly during an engaging game session — a simple pop-up reminder helps you stay aware of how long you've been playing.
Cooling-Off Period
Take a short break from gambling without permanently closing your account. Cooling-off periods range from 24 hours to 6 weeks. During this period, you cannot deposit or place bets, but your account remains accessible for withdrawals.
Self-Exclusion
Request a full self-exclusion from eh88 for a defined period (6 months, 1 year, 3 years) or permanently. During self-exclusion, your account is fully closed and you cannot register a new account. This is our most powerful responsible gaming tool.
Reality Checks
Enable periodic on-screen pop-ups that display your net gaming activity — how long you've been playing, how much you've wagered, and your net wins or losses in that session. Knowledge is your first line of defence.
How to Request Self-Exclusion on eh88
If you feel you need a break, here's how to use the self-exclusion tool on your eh88 account.
- Log in to your eh88 account at eh88.bet
- Navigate to Account Settings and select the Responsible Gaming tab
- Choose Self-Exclusion from the list of available tools
- Select your preferred exclusion duration: 6 months, 1 year, 3 years, or permanent
- Confirm your request. Self-exclusion takes effect immediately
- You will receive an email confirmation. Any active sessions will be terminated and your account will be locked from deposits and wagering
Need urgent help? If you cannot access your account to self-exclude, contact the eh88 support team via live chat or email at [email protected] and request self-exclusion verbally. Our team will process the request immediately, 24/7.
Could Gambling Be Affecting You?
This is not a clinical test — it's a starting point for honest self-reflection. If you answer "yes" to several of these questions, it may be time to speak to someone or use the responsible gaming tools on your eh88 account.
If you answered "yes" to two or more of these questions, we encourage you to use the responsible gaming tools in your eh88 account, take a cooling-off period, or reach out for support. There is no shame in asking for help — it's the smart move.
eh88's Commitment to Safe Gaming
Responsible gaming is built into how eh88 operates, not bolted on as an afterthought.
Proactive Monitoring
eh88 uses automated systems to monitor for betting patterns associated with problem gambling — such as rapidly escalating bet sizes, extended unbroken sessions, and loss-chasing behaviour. Where concerning patterns are identified, our responsible gaming team may proactively reach out to the affected player.
Staff Training
All eh88 customer support agents receive training in responsible gaming awareness. They are equipped to recognise indicators of problem gambling in player interactions and to respond appropriately — whether that means guiding a player to self-exclusion tools or simply offering a non-judgemental listening ear.
No Marketing to Vulnerable Players
eh88 maintains a strict policy of not sending promotional communications to players who have self-excluded, set deposit limits, or requested a cooling-off period. We will not attempt to re-engage players who have chosen to step back from gambling on our platform.
PAGCOR and Responsible Gaming in the Philippines
The Philippine Amusement and Gaming Corporation (PAGCOR) is the government body responsible for overseeing and regulating gaming operations in the Philippines. PAGCOR has established responsible gaming guidelines applicable to licensed operators serving Filipino players, which include provisions for player protection, age verification, and problem gambling support.
eh88 operates with awareness of PAGCOR's responsible gaming framework and aligns its player protection practices with the standards applicable to the Philippine gaming environment. Responsible gaming is not just an internal commitment — it is part of the broader regulatory context in which online gambling for Filipino players takes place.
If you are looking for resources specifically from Philippine regulatory bodies regarding responsible gambling and problem gambling support in the Philippines, we encourage you to research the resources available through PAGCOR's official channels and other Philippine government health and social welfare agencies.
Need to Talk to Someone?
If gambling is causing difficulties in your life, you don't have to face it alone. Reach out.
eh88 Support Team
Our support agents are available 24/7 on Philippine Standard Time. If you need to talk about your gambling or want help using responsible gaming tools on eh88, reach out via live chat on eh88.bet.
Email: [email protected]
Philippine Mental Health Support
The Department of Health (DOH) of the Philippines operates the National Center for Mental Health (NCMH) and the NCMH Crisis Hotline. Problem gambling can significantly affect mental health and wellbeing — please reach out to qualified mental health professionals if gambling is impacting your life or your family's life.
Family and Community Support
Problem gambling affects not just the individual — it affects families and communities too. If a family member's gambling is affecting your household, speak to a trusted barangay health worker, community counsellor, or social worker in your area (Makati, Quezon City, Cebu, Davao, or wherever you are in the Philippines).
Play at eh88 — Responsibly and Confidently
When you play smart and stay in control, gaming stays fun. Explore eh88's full range of casino games and sports betting with the confidence that the tools to stay safe are always within reach.
21+ For adults aged 21 and above only. Gambling involves risk. Please play within your means.